No opportunities for growth, poor management, low pay - Recensione dipendente - Tech Support presso Unisys

1,0
17 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are ok. Job gets fairly predicatable after a while which is a good thing.

Svantaggi

Management was very cliquish, offered little advice on what to do to get through tough call center calls. Random overtime days that you can't ask for days off. I worked for a year without taking days off and when I finally asked for a day, my manager cancelled it even though I had the hours. High turnover and I had 3 different managers in 9 months. Very low pay for the stress of taking all the calls.

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5,0
27 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My boss was great. I was not there long but I felt really bad leaving because having a great boss is rare. I had great work-life balance. I liked what I did. I left because I was offered better salary and healthcare benefits (that I really needed at the time) somewhere else.

Svantaggi

Cons will depend on the team and the team members. Mediocre benefits.

1,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you enjoy mission driven work, the clients are the best part of the job. Many employees are smart, collaborative, and genuinely committed to delivering quality outcomes. The work itself can be meaningful, and there are a few strong individuals who work hard to honor client commitments and carry out contracted deliverables despite internal obstacles.

Svantaggi

Across the last 4+ years, Unisys has experienced consistent leadership failures across nearly every Business Unit (BU). These failures show up in a lack of accountability, unclear direction, and decisions that directly undermine client trust. Employees are often unable to demonstrate or sell the capabilities Unisys markets, including those tied to industry awards because the organization cannot validate or deliver them. The company undergoes employee reductions every 60–90 days, creating instability, eroding institutional knowledge and workloads being consistently shuffled to other already overburdened staffers. In Q1 of 2026, Unisys dismantled its public sector sales team, resulting in the loss of long-standing clients and a steep decline in delivery credibility. A major concern for job seekers is the company’s approach to employee protection. Over multiple years, I personally experienced and am aware of numerous gender, race, and ADA discrimination complaints submitted through the Employee Ethics Portal. Unisys has one individual responsible for reading complaints and conducting interviews, and in each case I witnessed, the situations were left unaddressed. Out of necessity, multiple layers of leadership across different BUs were additionally informed, still no action was taken. Instead of intervening, leadership allowed retaliation to escalate, resulting in financial loss, emotional distress, and professional harm to multiple employees. Advice to Job Seekers: If you are considering Unisys, approach the opportunity with clear expectations. Some employees are talented, and some clients are rewarding, but the environment presents real risks. Employment here requires independence, resilience, and the ability to navigate unclear direction and limited support.

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