Be cautious - Recensione dipendente - Application Support presso Unit4

3,0
21 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

WFH Good team members Supportive mentor to teach and provide help Insurance to see doctor

Svantaggi

Rushed training Work timings can be very early or afternoon to evening shift. public holidays, you will be assigned to work as backup. Alot of changes in 2025 process all change. Micromanage. Team manager is very critical to improve customer experience on chats but not the skillset support to clients. This is not a FMCG its a tech company all talk no action. your clients are going to leave. already got 4 people leave the team because of the TM. They will keep people that talk very well but have zero technical skills cannot understand.

avatar
Risposta di Unit4
10mo
Thank you for your detailed feedback. We’re glad to hear you appreciated the supportive team and mentorship. We recognize the challenges you’ve highlighted regarding training, scheduling, and management, and we take your concerns seriously as we continue to assess how to best support our teams. Your input is important to us.

Esplora altre recensioni su Unit4

5,0
1 set 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great employees, management, and company.

Svantaggi

Do not have any so far.

3
2,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

lots of benefits unlimited holidays

Svantaggi

low salary very messy management a lot of different services to take care of

1
avatar
Risposta di Unit4
1d
Thank you for sharing your feedback. We’re pleased to know you value the benefits and flexible time-off policy we have at Unit4 with our fusion program, these are important parts of our employee experience. We hear the concerns you’ve highlighted. We continually review all the areas that surround our working experience to ensure better alignment and organization. Your input is valuable in helping us improve.
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