Vantaggi
Stable/predictable. Upon completing onboarding managing caseload is straightforward with a simple cadance to work.
Svantaggi
Performance gets additional work with no compensation, metrics only used to penalize not reward. Management style is poor and seems to exist solely to isolate workers into very tiny pools of interactions. No meaningful feedback loop, with vital information getting outright ignored for long periods until it balloons into larger problems. While individuals can be exceptional the structure prevents meaningful communication between departments. Decisions will go live with no communication and expectations that others clean up messes from changes no one knew was coming. With the students being the ones to suffer the worst consequences.