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Universal Technical Institute

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Toxic. Run away (seriously) - Recensione dipendente - Field Admissions Representative presso Universal Technical Institute

1,0
21 ago 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most likely it'll be more income than you've made doing similar work elsewhere. But it's not worth it. There is SOME flexibility in setting your schedule and where you are headed daily. This has changed radically in the last year since the Pearson clan has fallen in however. Micromanagement here is like I've never seen... anywhere. Years ago it wasn't like this. Some reps took advantage of the freedom and now everyone pays for it. Be prepared to explain where you've been and where you are going DAILY. With afterhours documentation via CRM to show it. These guys love Microsoft Teams meetings and you'll be on them constantly.

Svantaggi

It would be easy to list ALL aspects that made me leave and accept a $30k pay CUT to do so but it simply makes one look like a a disgruntled ex-employee who is spewing negativity. I can safely say anyone on here listing 5 stars and very few words in their review were TOLD to do so (I refused this directive about 10 months ago). If you'd like to see what the big picture is here look at all of the reviews, the instructors, campus staff, field reps...everyone. You'll see the clearer image of this sinking ship. TL/DR: Micromanagement from managers who don't understand what you do on a daily basis, They read spreadsheets. Enrollments down? You need to see more students. Start rate low (students who leave home and actually show up for school)? You didn't vet them appropriately. Tenured instructors are leaving in droves. Field representatives are leaving (ever wonder why this company is constantly hiring?). UTI bought Concorde Medical School and went heavily into debt over it. They also hired a LOT of Pearson staff who, in turn, brought in their friends and underlings to work with them. This was an amazing school that has gone down the tubes. This job isn't unlike applying to sell cars at the local dealership. There's a promise of good pay, until your metrics can't be met. My goal last year was 22 starts (student who showed up for school). My final year it was double that. Use you up and spit you out. No leadership. No assistance. And all from someone who has been there 11 months to my nearly 10 years. If you enjoy spending your days in high schools watching kids sleep while you pitch $55k+ in education and then spend your nights and weekends chasing them, this is for you. A DAY IN THE LIFE: Monday through Friday you are driving around to high schools pitching this education to kids who don't want to listen to you speak. Hopefully the teacher remembers you were coming in. Hopefully the kids show up to listen and hopefully there wasn't a snow day, fire drill or assembly to screw up your presentation time slot. Your nights once you are home will be spent calling (they won't answer) or texting (they won't reply) teenagers who said they were "really interested" just to get a free keychain from you. Each and every call attempt will be documented electronically and your manager will be looking. Expect to be done by 9pm if you're lucky....after leaving home at 5:30-6am to be at your first school. FINAL NOTE: If you can sell and you are a closer....look elsewhere. Here, you'll be selling a super expensive, non-tangible product to teens who aren't even sure if they want it. If they DO apply, you'll be following up with them weekly to make sure they are still interested and are doing the dozens of tasks they need to complete before they can start (if they actually show- likely 7 out of 10 kids you enroll won't show up or do their paperwork.... on a good year) I took my sales and communication skills back into a field where I was marketing to ADULTS. I now have a manager who doesn't look over my shoulder daily from their living room to see and ask what I was up to. This is a bad choice in career path and within this specific industry of technical schools, UTI is known as overpriced and a large sinking ship. Look to Lincoln Tech, Ohio Technical College, UNOH or WyoTech as alternatives if this industry actually appeals to you. They are properly run by staff that "get it" and are a MUCH more affordable alternative with higher graduation rates too.

Esplora altre recensioni su Universal Technical Institute

5,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team and collaboration among the different departments.

Svantaggi

Very fast paced work environment.

1,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The interview, where things are positive and promising,

Svantaggi

Be prepared to work 24/7, Manager calls on evenings to jump on a teams call, calls on weekends regularly to micromanage calls etc. Management is a overbearing, micro-manager with a massive ego problem. Just because we share a military background does not mean we will tolerate such poor behavior. Over 10 HR complaints against this man, he continues to be protected, supported and defended by upper Management. Micromanagement on all levels. 2 hour (unnecessary) team meetings which is his time to hear himself talk. Brings his wife to work and on work lunches despite several complaints about this. Wife thinks everyone wants to have a relationship with him, Sis, we are trying to figure out WHY you are. Hard pass on this position and this company.

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