Toxic work environment with out of touch CEO and SLT - Recensione dipendente - Recruitment Team presso Unlocked

1,0
15 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unlocked offers a mission driven environment where staff will go above and beyond to help each other where they can. There's a strong focus on sharing successes and celebrating positives which is facilitated in weekly calls. There is a focus on giving staff context of why they're working towards the mission - from prison visits, to hearing from ambassadors and those with lived experience - all very helpful and inspiring. The office is bright and airy in a great central location and there is a very cool breakout space that used to be a courtroom.

Svantaggi

Despite the positives, working at Unlocked Graduates has been one of the most exhausting experiences of my career. The CEO and majority of the SLT are not only out of touch with reality but also exhibit a toxic level of privilege that permeates the entire company. This attitude is evident in how staff are overworked with little to no regard for their well-being and shows in the number of managers who left my team in less than a year (all leaving to take burnout breaks). Diversity is severely lacking in the staff body and 'efforts' are tokenistic at best. The organisation fails to create an inclusive environment, particularly for global majority staff. The expectation to be constantly available and in the office is overwhelming, especially when being in the office subjects you to distraction and overhearing comments that show a total disconnect from the reality of the cost of living crisis and any semblance of understanding what a healthy work-life balance is. There's a pervasive culture of burnout, and anyone who dares to prioritise work-life balance is labeled as not committed enough, not values driven or 'not the right fit'. The pressure to conform to the CEO and SLT's unrealistic and unsustainable demands creates a suffocating atmosphere that stifles any semblance of personal life or mental well-being. If you value your mental health, personal time, and being part of a truly diverse and supportive workplace, Unlocked Graduates is not the place for you.

Esplora altre recensioni su Unlocked

5,0
19 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

An incredible charity making a real difference with a super-smart way of working within the system.

Svantaggi

Criminal justice is a tough sector so you have to be ready for that.

3
1,0
2 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some people at the company are very passionate and incredible at that work

Svantaggi

My experience at Unlocked was defined by an extremely toxic leadership culture, driven from the very top. The CEO’s management style is, in my experience, the most unpleasant and destructive I have encountered in my career. The approach is intensely top-down, relentlessly micromanaging, and often delivered in a passive-aggressive manner that creates constant tension and instability. Working under this leadership does not feel empowering — it feels suffocating. The company frequently speaks about “radical candor,” yet that principle does not appear to apply upward. Honest feedback toward senior leadership is neither welcomed nor safe. Instead, a culture of pandering and performative agreement dominates. This is particularly prevalent between even senior leadership to the CEO. It is constant eggshells when interacting with her. The disconnect between stated values and lived reality is stark. Junior staff work exceptionally hard and carry the organisation. However, senior leadership feels fundamentally out of touch — both operationally and culturally. There is a persistent sense that decisions are made without a grounded understanding of execution realities, yet dissenting views are not meaningfully entertained. I cannot overstate how damaging this environment felt. What could be a mission-driven and impactful organisation is undermined by leadership behaviours that erode morale, trust, and psychological safety. Prospective employees should understand clearly: if you value autonomy, respectful communication, and leadership accountability, this may not be the right environment for you.

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