Tough job where you can make a difference in a supportive environment - Recensione dipendente - Helpline Adviser presso Unseen

Supportive team at same level Good training Constant competition with other organisations

Constant pressure to go faster No time for debriefs Difficult call content Not much support from senior management Expected to stay past shift end without always getting it back when suits you

Some lovely team members Opportunities to make a difference Interesting training and work

Training insufficient Ongoing support insufficient Traumatic work Staff constantly pushed to be faster Under-resourced so it's difficult to get help from more senior staff members even when you ask.