The Trenches of Deskside Support - Recensione dipendente - Software Installer presso Unum

1,0
11 ago 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay and benefits were good. Location was also good. Unfortunately that is all that was good about the place.

Svantaggi

The lack of competent management took the wind out of the sails of the department. No system setup to move forward in one's career. Constant back stabbing in the department. That was my experience.

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, consistent schedule, excellence in work is rewarded.

Svantaggi

Monitored regularly. Pre-determined schedules are followed.

1
1,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Svantaggi

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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