continuously changing strategies - Recensione dipendente - Dipendente anonimo presso UpClick

2,0
22 ott 2021
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

nice coworkers and occasional team building activities

Svantaggi

management changes mind often. Executives prefer to hire their own family members

Esplora altre recensioni su UpClick

1,0
4 lug 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1.) Free Bagels 2.) Flexible Hours Overall people are nice and easygoing

Svantaggi

1.) Questionable Business Plan: Upclick's primary payment processing structure is frowned upon by Visa and Mastercard, who are kind of two major players in the payment processing industry. Keep in mind that the payment processing industry is fairly new and rapidly growing (therefore regulation is slow to develop) While I would never go so far as to say what they do is illegal, I will say that they can easily take advantage of this "gray area." 2.) Negative Reputation: There have been a few negative articles written about the CEOs and their involvement in the music sharing business (think of the days of Kazaa and Napster), the porn industry, etc. Granted, I've been told it was written by an ex-partner driven by revenge. However, the fact that someone would go out of their way to write this is already a bad reflection of the company (search Upclick paymentbandits.blogspot) 3.) Call center: While not everyone has to deal with the call center, it is a substantial part of Upclick's revenue. I personally just don't like the tech-support/call center industry and find it a place where a lot of agents can swindle/con naive customers. 3.) Lack of structure: Meetings tend to run late/delayed before they even start or even start at 5 right before you need to leave. 4.) Emphasis on generating profits over reputation/success

1
avatar
Risposta di UpClick
10y
We appreciate you shedding light on your concerns with Upclick as we strive to create the best working environment possible for all of our employees. Our platform is supported by all key players in the payment processing industry all around the world, and continues to grow daily. We are aware that given the nature of our business in payment processing, some things we face as a company are inevitable. Our call center is an key component to our business in order to provide around the clock support to our international (and local) clients. We take pride in being able to provide support at all times to our valued customers. We regret that you did not have the best experience possible working at Upclick and will consider your feedback for our future endeavors. Thanks again and we wish you all the best!
5,0
16 set 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Upclick is a family business that employs over 200 employees from a plethora of backgrounds. The company has a positive, empathetic and relaxed atmosphere where employees can grow and learn about the business in different departments (or transfer from one to another). As a mother of a young child I know that if my child is sick they will be comprehensive if I must stay home. The company culture values family and the well-being of their staff, and a social comittee makes sure that everyone is happy, motivated and challenged. A catering service with organic lunch menus is also offered. Overall, the company focuses on its people and how to grow organically while exploring everyone's strengths and assets.

Svantaggi

We get free bagels 3 days a week so weight gain is the only con.

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