5 apr 2023
Risposta di UpCloud
3yHello,
Thank you for leaving a review for UpCloud! We appreciate the time you have invested in leaving your review.
We are sorry to hear about your displeasing experience working with UpCloud. We take the given feedback seriously and will review, discuss, and take appropriate actions internally.
We believe in transparency and open communication with all our candidates, employees, prospects, and clients. During the interview phase, we strive to discuss all aspects of the position, including compensation and company benefits, to ensure a clear understanding from the start. Our compensation package is designed to promote work-life balance and well-being. In addition to competitive salaries, we offer benefits such as one extra week of paid vacation annually.
We’re proud of our customer satisfaction rate, which we maintain at 95%, with a human response time of less than 90 seconds. Our support teams are continuously updated with the latest technologies and trends to deliver our customers the highest level of expertise and support. Our company remains in a healthy financial situation with growing revenues and a customer base.
Thank you again for your review!
Best Regards,
UpCloud team