Loved working there - Recensione dipendente - Enterprise Support Agent presso Upwork

5,0
18 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1. Global Client Access You can work with clients from anywhere in the world, including the U.S., Europe, Australia, and more — giving you wider exposure and better earning potential. 2. Flexible Schedule You decide when, where, and how much you work. Perfect if you want control over your time, income, and workload. 3. Project Variety Upwork offers roles across customer support, sales, recruitment, design, development, writing, operations, and more. You can easily explore different niches and industries. 4. Easy Entry for New Freelancers You don’t need a company, agency, or large portfolio to start. A strong profile can still attract good leads. 5. Built-In Payment Protection Upwork handles contracts, payments, and dispute resolution, which removes a lot of risk compared to freelancing independently. 6. Opportunity for Long-Term Clients Many one-off jobs turn into ongoing contracts. Some freelancers build multi-year client partnerships through Upwork alone.

Svantaggi

1. Service Fees Upwork takes a percentage from your earnings, especially in the beginning. This can feel heavy if you’re just starting. 2. High Competition You’re competing with freelancers globally — including those willing to charge less. Standing out requires effort, strong positioning, and consistent quality.

Esplora altre recensioni su Upwork

5,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people, very approachable, interesting problems

Svantaggi

A lot of short term thinking and near future optimization

1,0
7 nov 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's remote, and most ICs are talented and kind.

Svantaggi

Oh my, there are so many clowns at this company—nearly all of them in leadership. Mostly executive cronies from dinosaur companies like CareerBuilder and Yahoo, who are out of touch with the tech industry at large. This hysterical leadership shifts strategy every 3 months or so, resulting in whiplash for their poor staff as well as frequent layoffs and reorgs. In my time at this company, I’ve seen nearly every -ism you can imagine, frequently and repeatedly: racism, cronyism, sexism, and nepotism. The business model exploits freelancers, essentially offshoring work for clients (cheap global labor) while the company takes a hefty share via predatory fees, which are the majority of record company profits. Unfortunately, AI will cannibalize many freelancer jobs on the platform. Although the company is delusional in its own “native AI” progress—their models are unusable slop despite huge investments—other companies will likely provide useful tech in the near future, particularly agentic AI. I could go on, but the bottom line is that this is a grossly unethical company you should avoid if you can. I’ll also add that many of the positive reviews here are from USERS of Upwork, not EMPLOYEES. This results in a falsely positive, rosy view of a toxic company. I wish Glassdoor had a filter that could address this for people considering employment at Upwork. Their rating is likely closer to a 2.7 if those irrelevant reviews could be excluded from the data set.

9
Vedi recensioni per: Utile|Valutazione|Data|Tutto