Good in 2021, really bad 2023-present day - Recensione dipendente - Customer Success Manager (CSM) presso Upwork

2,0
28 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Good teammates, for the most part - Remote flexibility

Svantaggi

- Poor leadership/communication - Constant layoffs - Swim lanes are non-existent

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5,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people, very approachable, interesting problems

Svantaggi

A lot of short term thinking and near future optimization

2,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay and benefits were pretty good. Only reason I stayed.

Svantaggi

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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