Disaster - Recensione dipendente - Senior Account Manager presso Upwork

1,0
12 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Cool office in Chicago, great commuting benefits, and free lunch daily for in office workers. Very good health insurance that started Day 1 of employment.

Svantaggi

Very, very poorly run company. They say they are software, but really this is just a staffing play. They also pitch themselves to big prospects as a true business process outsourcing solution, however it only has that in place for one company, and only because Upwork took over an existing BPO that was already in place. Biggest problem is the CEO, she simply doesn't know how to run a business. Perfect example of the Peter Principle, except she kept falling up into jobs beyond her competence level. The ENTIRE C-Suite besides her & the CLO has turned over in the last twelve months. Despite revenue increasing 3x during her tenure, the company is worth less than it was when she took over. Huge layoffs last week - 137 on May 3, then another 78 "hybrid corporate" employees the next day. As mentioned elsewhere, they had everyone sign separation agreements, then rescinded them & cut the payout amount significantly. They're now pressuring people that haven't signed the updated agreement to sign ASAP - I received several calls earlier this week basically begging me to sign it. They're actually dangling "if you sign immediately we'll accelerate the severance payout to you," basically trying to entice people that need the cashflow to signoff.

Esplora altre recensioni su Upwork

5,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people, very approachable, interesting problems

Svantaggi

A lot of short term thinking and near future optimization

1,0
7 nov 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's remote, and most ICs are talented and kind.

Svantaggi

Oh my, there are so many clowns at this company—nearly all of them in leadership. Mostly executive cronies from dinosaur companies like CareerBuilder and Yahoo, who are out of touch with the tech industry at large. This hysterical leadership shifts strategy every 3 months or so, resulting in whiplash for their poor staff as well as frequent layoffs and reorgs. In my time at this company, I’ve seen nearly every -ism you can imagine, frequently and repeatedly: racism, cronyism, sexism, and nepotism. The business model exploits freelancers, essentially offshoring work for clients (cheap global labor) while the company takes a hefty share via predatory fees, which are the majority of record company profits. Unfortunately, AI will cannibalize many freelancer jobs on the platform. Although the company is delusional in its own “native AI” progress—their models are unusable slop despite huge investments—other companies will likely provide useful tech in the near future, particularly agentic AI. I could go on, but the bottom line is that this is a grossly unethical company you should avoid if you can. I’ll also add that many of the positive reviews here are from USERS of Upwork, not EMPLOYEES. This results in a falsely positive, rosy view of a toxic company. I wish Glassdoor had a filter that could address this for people considering employment at Upwork. Their rating is likely closer to a 2.7 if those irrelevant reviews could be excluded from the data set.

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