Huge let down - Recensione dipendente - Program Manager presso Upwork

1,0
6 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I can't think of a good enough reason to stay at this company. I had thought the unlimited time off would be worth it but they don't want you to ever use any of it. I watched people get fired for taking a normal amount of time off.

Svantaggi

-Account managers only care about their numbers, anything happens that they view as negative and they will throw you or anyone else under the bus, run to their managers and have their manager talk to your manager. Then you'll get written up because your boss will believe every single thing even if it's not true. -I felt like I couldn't be human here. If you're sick, have an emergency etc it doesn't matter. The company only cares about how much they can squeeze out of you. -Our manager had no idea how to actually manage people, they only knew how to manage 'yes people'. Had zero capability in fostering growth or improvement. Provided no one for my training and just expected me to know everything. -I spent 6 weeks in training that had nothing to do with my role. When I brought this up I was told that's just how it is and it could be helpful to know all the information. It was not helpful at all to my role. -You'll have managers from other teams constantly calendar checking you and trying to make you look bad. -When I first started and was added to a meeting, I overheard managers talking about how new people were a liability likely to lose them money. (Great attitude for adding people to your business) -The managers of the account managers spent more time fixing their appearance when they thought they were off camera than actually helping. -Someone was seriously injured and they were pressured to come back to work sooner than they should have. -The company tries to say that they're inclusive by making a few slack channels and calling it good. -The company wide meetings made it clear that upper management just said a bunch of words but had no idea what to do. -Entire teams were "promoted" all the time, people also left constantly which should have been a sign. -A coworker of mine never took a day off, never said no to anything and was constantly praised for their efforts, martyring themselves for everyone else. I literally took one look at them and did not want that as my future. -I was pressured and singled out because I didn't want to join in on giving money to and praising a mom to be. Some of us apparently cannot have boundaries around work.

Esplora altre recensioni su Upwork

5,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people, very approachable, interesting problems

Svantaggi

A lot of short term thinking and near future optimization

1,0
7 nov 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's remote, and most ICs are talented and kind.

Svantaggi

Oh my, there are so many clowns at this company—nearly all of them in leadership. Mostly executive cronies from dinosaur companies like CareerBuilder and Yahoo, who are out of touch with the tech industry at large. This hysterical leadership shifts strategy every 3 months or so, resulting in whiplash for their poor staff as well as frequent layoffs and reorgs. In my time at this company, I’ve seen nearly every -ism you can imagine, frequently and repeatedly: racism, cronyism, sexism, and nepotism. The business model exploits freelancers, essentially offshoring work for clients (cheap global labor) while the company takes a hefty share via predatory fees, which are the majority of record company profits. Unfortunately, AI will cannibalize many freelancer jobs on the platform. Although the company is delusional in its own “native AI” progress—their models are unusable slop despite huge investments—other companies will likely provide useful tech in the near future, particularly agentic AI. I could go on, but the bottom line is that this is a grossly unethical company you should avoid if you can. I’ll also add that many of the positive reviews here are from USERS of Upwork, not EMPLOYEES. This results in a falsely positive, rosy view of a toxic company. I wish Glassdoor had a filter that could address this for people considering employment at Upwork. Their rating is likely closer to a 2.7 if those irrelevant reviews could be excluded from the data set.

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