Joined in 2025 after the the new leadership was installed - Recensione dipendente - Customer Success presso UserTesting

3,0
16 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Looks like the company is on the right track now. Solid GTM strategy and focusing on retention.

Svantaggi

Need to focus more on onboarding. This will decrease ramp up time and increase your knowledge base around your role.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Svantaggi

Primarily remote with some smaller offices located in major cities.

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Svantaggi

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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