Good for newbies - Recensione dipendente - Sr. IT Support Engineer presso Utilize

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

Leadership team genuinely listen to all. and encourage success through mutual goals. no micromanagement or pressure to adhere to unnecessary kpi's.

Business is growing and experiencing the usual pains this brings like systems and processes need updating to fit the way they need to adapt. leadership is overall conscious of this and actually actioning.