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      Utilize

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      Outstanding support during COVID-19 - Recensione dipendente - First Line Support Engineer presso Utilize

      5,0
      10 giu 2020
      First line support engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      During the Coronavirus management have given us every support possible. Even those staff Furloughed, including me our salary has been topped up to 100%. We have also been given free counselling sessions, access to a free financial advisor, free work out sessions. We have been receiving updates from the Managing Director Guy Hocking every week explaining the stats on the business. The CEO Warren Davis also called me to check in. Although, I'm relatively new to the company Utilize puts my past employer to shame. I'm looking forward to meeting the rest of the team when lockdown eases.

      Svantaggi

      Coronavirus has meant that I work from home, can't wait to return to the office.

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      3,0
      23 mar 2026
      Infrastructure apprentice
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - Nice people - Feed The Team - A monthly free food event - Nice focus on staff

      Svantaggi

      - Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

      2,0
      21 nov 2025
      Sr. it support engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      decent office, one free lunch per month.

      Svantaggi

      Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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      Recensioni su UtilizeRecensioni per First Line Support Engineer presso UtilizeRecensione su Utilize