Best company Iv'e worked for - Recensione dipendente - Onsite Engineer presso Utilize

5,0
29 giu 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good salary, trusting environment where its employees are valued. I like working on a range of different clients systems, some customers can be challenging but it pushes me to learn more. Management are very supportive and encourage self-development.

Svantaggi

As it's a 24hr support company sometimes completing my support tickets can run into the evenings. I do have the option to pause the support ticket and pickup the next day, but personally I like to resolve the tickets fast. I am appreciated at the same time.

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3,0
23 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Svantaggi

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2,0
21 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

decent office, one free lunch per month.

Svantaggi

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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