Vantaggi
Good pet discounts on medical services, vaccines, rx's and food.
Svantaggi
Lack of communication and order between VCA hospitals. Doctors treated technicians and assistants with disrespect. They expect a high level of professionalism and performance from their employees, but you don't seem to get the same treatment. As an employee you aren't treated like part of a team or a family. You are treated as someone who can easily be replaced at any given time, so there is no leniency for life situations that happen like being sick, family passing away, or minute human mistakes. Unethical company policy related to the way certain tests and medical services seem to be pushed on clients. Hospital protocols aren't backed up by current veterinary evidence-based medicine. :^(