Rudeness and low customer care - Recensione dipendente - Duty Manager presso VFS Global

1,0
11 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing is good, all are bad

Svantaggi

Rudeness and no professinism and no customer care

avatar
Risposta di VFS Global
2y
Thank you for sharing your feedback with us. For us at VFS Global, upholding a positive and efficient culture is paramount, and your feedback is highly valued. To help us rectify the issues you have encountered, we appreciate it if you could provide more details so we can use your insights in identifying areas for improvement. Feel free to reach out to us via email at communications@vfsglobal.com. We are also actively working on strengthening our processes at the Visa Application Centres, with a specific focus on the crucial role played by managers. Your detailed feedback is eagerly awaited. Thank you, again, for taking out time to help us enhance our services.

Esplora altre recensioni su VFS Global

5,0
21 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

customer service is priority for company

Svantaggi

experience is excellent with company

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Risposta di VFS Global
4mo
Thank you for your feedback. We’re glad to know that our strong focus on customer service is recognized and that your overall experience with the company has been excellent. We appreciate you taking the time to share your views.
2,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

the team are well versed with the work undertaken.

Svantaggi

if you cannot speak hindi then you will not excel in this company, the company has hired south Asians only, most of the higher managers are on H1B visas, very much toxic work environment where the managers are expected to work on weekends and holidays.

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