Great call center, not much else - Recensione dipendente - Dipendente anonimo presso VIP Communications

3,0
16 lug 2013
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Call center was run fairly well. Friendly working environment. Free coffee. Good as far as a call center goes.

Svantaggi

Very little opportunity for advancement. Upper management is British nationals, so unless you happen to be British or with the company for 10 years, chances for promotion are slim. Extremely top-down chain of command. Upper management are great and intelligent people, but are not willing to delegate responsibility. As a result, middle management is nothing more than yes-men. Nearly all basic decisions are bottlenecked and have to be escalated and trickled down to the top level before anything can be done. This creates a lot of unnecessary waiting around followed by panicked rush to meet imaginary deadlines.

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5,0
1 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive atmosphere. Senior staff always willing to help with questions/issues. Regular oopportunities for new challenges and experience. Fully work from home.

Svantaggi

Cant think of anything that has held me back other than the cyclical decline in my self motivation

5,0
26 lug 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

VIP is a communications company made up of many different nationalities from all over the world and truly has a friendly atmosphere. This multi-cultural environment is ideal for servicing countries all over the world. I worked at VIP for over two years and was very happy with the way I was treated by everyone at VIP. I recently left VIP Communications to pursue other interest and experienced a great deal of sadness leaving the people that I have worked so well with over the last several years. VIP Communications has a friendly workplace with fair pay and management truly takes an interest in the employees that work there VIP Communications has a very competitive benefits package . My new employer is a Fortune 500 company and has a very similar benefits package.

Svantaggi

The biggest challenges working for VIP Communications is keeping up with the changes. VIP Communications is a company that offers long distance communications to its customers at an affordable price using cutting edge technology. By staying up to date with the changes in the industry it can be challenging. These challenges can also be very rewarding opportunities to grow as a person and employee.

1
avatar
Risposta di VIP Communications
11y
We are so glad that you enjoyed your time at VIP. We wish you the best with your new job and please don't hesitate to contact us in the future if things change. You are correct in stating that keeping up with all the changes in technology and in our market is a challenge. Thankfully, we have a great team here at VIP and we all work hard together to keep up. Thanks for your kind words and please know that you are missed! Keep in touch!
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