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Good place to work, but we're worked hard. - Recensione dipendente - Technical Support Engineer presso VMware

4,0
5 mag 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good products, marketable experience, training opportunities with financial support, good benefits (health insurance, pension, share discount), decent vacation allowance, nice work environment with free coffee, snacks, etc. The work is pretty enjoyable too although maybe not for everyone. I like problem solving and the work is not monotonous by any means.

Svantaggi

It's hard work. There is a constant stream of cases being assigned and it can be a bit overwhelming, especially when you're starting out. Also, too much focus on CSATs and DSATs. Customer satisfaction is important of course but some customers are just unreasonable.

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5,0
24 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great manager, fabulous team and company.

Svantaggi

We got laid off due to a company acquisition.

5,0
24 giu 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

VMware is a big company but in many ways had a startup vibe. That was great because the resources and infrastructure of a big company were there, but it gave most people I worked with freedom to work on many projects, influence, move around, and contribute in many ways. Plus, many things moved faster than they might at other companies of the same size. Perks were really great including bonuses, events on the campus, opportunities, etc.

Svantaggi

The biggest con is the annual layoff. During most of the years I was there, we were growing like crazy, beating expectations, gaining in stock price, etc. It was always positive and upward. However, every single January, it was known that there would be a round of layoffs, even when all numbers were looking great as they almost always were. Management called it restructuring. But, over the years, some really good people were let go for no apparent reason. Then to add insult to injury, a week or two later, there would be a company quarterly meeting discussing how VMware was doing so well and is still hiring, but they had to make some changes. It always felt dishonest and the sympathy for those let go came across as disingenuous.

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