Always overwhelmed with work. No meaningful growth opportunities. Not worth the stress. - Recensione dipendente - Coordinator presso VSSL Agency

2,0
27 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I think there are a handful of really great people working here, but the bad ones overshadow the good ones.

Svantaggi

VSSL does not live up to the chill and friendly persona they have crafted for themselves online. Everyone is constantly overwhelmed with work and office politics and if you try to speak up about it, it gets overlooked. Some of the people in leadership roles make the long days and mountains of work even worse by being condescending and treating you with disdain, it’s like you’re getting hit from every end working there. Unfortunately, the happy hours just don’t make up for the detriment of your mental health. It’s hard to look forward to work when you know you’re doing everything you can to get by and one of the leaders at the company is belittling you at the same time. I hope one day some of the leaders can put themselves in their direct reports’ shoes to understand how to treat people with empathy and respect. It’s so important for morale to have people you can look up to. The clique-ness of leadership makes it impossible to feel like you belong at this company. I do not recommend working here. Wait for the right opportunity somewhere else.

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Risposta di VSSL Agency
2y
Thank you for taking the time to share your thoughts. We are happy to hear you enjoyed working with some of our crew but regret that your overall experience didn't meet your expectations. Your feedback is important to us, and we wish we could have done more to address your concerns. At VSSL, while we don’t always get it 100% right, we work really hard to cultivate a collaborative environment where everyone can thrive. We encourage open communication through regular 1:1s, anonymous feedback forms, and our annual employee engagement surveys. While we are relieved that your experience, as described, appears to be an outlier, as it doesn't align with the majority of the feedback we receive from our engagement surveys and directly from the team, we’ll use this opportunity to reflect and improve.

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5,0
15 set 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice people, great office, free beer

Svantaggi

Clients can be a lot to handle but that's agency life!

1,0
20 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice office view and dog-friendly environment.

Svantaggi

VSSL has been the worst company I’ve ever worked for. Resolving issues, whether they involve disrespectful coworkers or rude clients, is a huge challenge here. Leadership's lack of backbone in addressing these conflicts creates a toxic environment where employees feel unsupported and undervalued. Without a clear protocol or HR department to handle such situations, addressing concerns becomes even more difficult, leaving employees feeling powerless and unheard. It’s also very clicky, and they choose to promote those who are favored vs. people who have the actual required experience and skill set to lead effective teams. In addition to the already heavy workload, the leadership team also puts pressure on employees to stay for Happy Hours twice a week after working hours. This made a lot of employees, including myself, feel VERY uncomfortable. At times, after a long day of work, we just want to relax at home instead of having to drink with our bosses. Let's talk about turnover. There has always been a sense of instability at VSSL, and it often felt like there was a revolving door. About 13 employees left the company within 1.5 years. Bringing the team morale down significantly. The company claims to be the "best place to work." If you're wondering how they got that title, it's because they ask new or junior employees to pen glowing reviews to hide the negative reviews on Glassdoor from previous employees they screwed over. So, take those positive reviews with a grain of salt.

1
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Risposta di VSSL Agency
2y
Thank you for the review. There's a lot to unpack here, and we appreciate your candid feedback. At our core, we're a boutique agency in a highly competitive space striving to fulfill our purpose of leaving the world better than we found it by connecting our crew, clients, and their customers. Occasionally, team members join us whose values don't align with our mission, vision, and values, which seems to be the case based on your review. We offer a heartfelt apology that your experience differed significantly from the majority of our past and present team members. That was not our intent. Agency work is fast-paced and not for everyone. We do our best to balance this intensity with monthly events at and around our San Diego HQ including weekly happy hours, Thursday lunches on the house, and more. These events are voluntary and, again, we are sorry to hear you felt pressured to attend. While your experience may not reflect the norm, we take your feedback seriously and are committed to continuous improvement.
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