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Thank you for taking the time to review VALD on Glassdoor. Whilst each experience is unique to everyone, we take all feedback seriously.
We agree that there are great people at VALD. We value every team member and will continue to do so as we scale.
Your feedback on VALD having a toxic workplace is unfortunate. We do expect a lot from our team members and we provide opportunities for really rewarding work, and our competitive remuneration along with a great range of perks are there to help. We’ve worked hard to create an environment where we believe anything is possible with hard work, creativity, dedication, and good timing. We also believe and recognise that failure is inevitable and a vital part of the journey to success.
“It’s not my job” is probably one of our least favourite phrases at VALD. Regularly performing some tasks outside your job description is perfectly normal at VALD, and in the majority of cases is something to take pride in. If there is an important job to be done, but there isn’t the perfect person to do it (or that person is occupied with another important task), we want other team members to actively put their hands up and say “I’ll do it!”
Communication, as we scale, will continue to be a top priority. There are many ideas that we have for improving internal communication and we will continue to push forward on those.
I’m unhappy to hear your opinion that there is a classic boys club and hazing taking place. I take these comments very seriously and if you would like to share more about your experience please contact me by emailing laurie@vald.com so that we can set up a time to discuss this more, in a confidential manner.
Finally (openly shared in our Team Handbook also), working at VALD is not for everyone. If you are uncomfortable with what we stand for and how we work, you are unlikely to thrive long-term in the VALD environment. As stated in our Team Handbook, we won’t be offended if you let us know that VALD isn’t for you.