Retail side is a nightmare - Recensione dipendente - Personal Banker presso Valley Bank

- unethical behavior coming from the top to bottom to increase sales numbers - the blind is leading the blind here, where communication is non-existent therefore things can not get done in a timely manner. - retail workers are treated as numbers, where personal wellbeing is not a real thing. I was told once to come into work sick because the branch has “staffing issues”. - I have been in banking for 10+ years and at numerous is banks this is by far the most poorly run bank I have worked for - extremely high turnover across all branches, causing excessive overtime, increased workload, but still having the same sales quota - unprofessional and unethical management at branches, who run the branch as they please and upper management turns a blind eye - little to no training, you go to training for a few weeks and then you are on your own. If you have a question, most people in your branch are clueless. - the main selling point valley bank uses is its “culture”, which only applies to those that work on the corporate side. Retail workers are treated as the peasants of the bank.