Horrible place to work - Recensione dipendente - Brokerage Associate presso Vanguard

1,0
24 mar 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits package is great such as healthcare, dental, vision. They have a really great 401k match. They will pay for licensing.

Svantaggi

The management is terrible! Most managers don't even know how a brokerage account works. The clients are always angry because there is consistently mass turnover and the new hires are poorly trained (probably because the trainers haven't touched a phone or gone through the works of a normal trade/client issue in over 15 years and the technology/rules have changed drastically). Every corporate environment has politics but Vanguards leads to terrible decision making that makes it a terrible work environment and terrible client experience. I would not wish a Vanguard job on my worst enemy, and I will not let my family invest there because of the poorly trained phone associates hitting the floor as a result of the mass turnover due to the way they treat their employees.

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5,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Vanguard covered housing for the summer for almost completely free and the people you work with will actively try to develop you.

Svantaggi

The work you do (and therefore your overall experience) can be highly team dependent and team assignment seems to be random

3,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome coworkers for young professionals. Paid licensing for a few months.

Svantaggi

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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