15 years down the drain - Recensione dipendente - Client Service Associate presso Vanguard

2,0
3 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO policy is decent for starting out, plus you can deduct from your weekly pay in order to add time. 401k matching investment plan is good

Svantaggi

After 15 years of doing everything that was ever asked of me (quite well at that - I regularly received awards from management and coworkers), I was nitpicked and harassed to the point that I took advantage of the early retirement. The abuse was so bad that on several occasions I needed medical attention for anxiety. (My supervisor KNEW that I was suffering PTSD from a car accident). Vanguard might be an ok place for someone starting out, but if you're and older person who's been there for years, you will be driven out in favor of younger (cheaper) new hires. They get around their no layoff policy by treating people like dirt to make them quit. I wouldn't recommend anyone staying at VG more than 5-6 years. After that, take your skills where you'll be appreciated. When I received my 'retirement' gift in the mail, I sent it back to them.That's how disgusted I am with them, but I'm sure they really don't care. They didn't while I worked for them.

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5,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Vanguard covered housing for the summer for almost completely free and the people you work with will actively try to develop you.

Svantaggi

The work you do (and therefore your overall experience) can be highly team dependent and team assignment seems to be random

3,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome coworkers for young professionals. Paid licensing for a few months.

Svantaggi

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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