It's never enough - Recensione dipendente - Team Leader presso Vanguard

2,0
17 set 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Vanguard does offer some great benefits, i.e. mental health, tuition reimbursement, etc (if you have the time to fill out all the paperwork and jump through the hoops)

Svantaggi

Vanguard is owned by the investors, which is a really cool concept. However, it means they are an "at-cost" company. If they can get recent grads to do terrible work for little pay, they're going to pay recent grads next to nothing to do terrible work. As a manager I was doing the job of 3 people with new responsibilities and expectations being added to my plate all the time. I was given a dollar amount each year that I was required to find savings for. I.E. find inefficiencies, fix them, and make sure there was a large monetary benefit. All while coaching my team of inexperienced "investment professionals" that they'd hired the day before. These individuals came with no experience which would normally not be a problem, but they were allowed to speak with clients before they even knew how to navigate our own website or do a simple transaction; let alone submit a timesheet or navigate the wiles of corporate America. All in all, I was NOT compensated accordingly. I was doing the job of both a people manager and a project manager but not making nearly enough in my base salary. I was never offered a bonus when the innefficiencies I found were fixed and the savings I actualized improved the company. I watched my crew suffer day in and day out while they took back-to-back phone calls without being able to offer them any hope of a break. I was expected to coach them to be better at their jobs, find new roles, and make sure they were happy and healthy but not allowed to take them off the phones for more than an hour a month. At the sacrifice of my mental and physical health I stayed for too many years trying to make things work.

Esplora altre recensioni su Vanguard

5,0
9 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Vanguard covered housing for the summer for almost completely free and the people you work with will actively try to develop you.

Svantaggi

The work you do (and therefore your overall experience) can be highly team dependent and team assignment seems to be random

3,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Awesome coworkers for young professionals. Paid licensing for a few months.

Svantaggi

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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