"Nothing will change" - Recensione dipendente - Customer Success Representative presso Veeam Software

2,0
8 gen 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great product, coworkers are good to work with

Svantaggi

Pay is below industry average, vacation is below industry average, following private equity acquisition the "nothing is going to change" line became the opposite with goals shifting, tougher to achieve sales bonuses, more micromanagement than before, and ever increasing burden on outbound making reps feel like debt collectors. Moving outside of the customer success/renewals department is difficult compared to other roles in the company as management does not work to help their employees move like other departments do

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Risposta di Veeam Software
5y
Thank you for your review. We are definitely on the path to becoming the global leader in cloud data management and are really proud of our growth trajectory. We will share your concerns in the feedback we give our leaders on a regular basis. We look forward to sharing our current and future success with you.

Esplora altre recensioni su Veeam Software

5,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance. Working with some of the smartest people I've ever worked with.

Svantaggi

Growing pains of acquiring more companies.

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Risposta di Veeam Software
3d
Thank you for sharing this! We're really glad to hear you're enjoying the work-life balance and that the caliber of your colleagues has been a standout - that's something we hear often and are proud of. Growth through acquisitions does come with its challenges, and we're working hard to make those transitions as smooth as possible for our teams. We appreciate your patience and continued contributions!
2,0
3 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is good as well as benefits.

Svantaggi

Poor organizational structure and lack of clarity: Roles, responsibilities, and reporting lines were confusing. This made collaboration and accountability very difficult. Nepotism and favoritism in leadership: Upper management heavily favored hiring and promoting people from their previous companies the "buddy system". Loyalty to personal networks appeared to matter more than competence or performance, which created cliques and made nonconnected employees feel like outsiders. Hypocritical company culture: Leadership frequently talked about "employee matters" values, strong culture, and employee well being, but in practice these were not reflected in actions. Layoffs, heavy workloads after staff reductions, and a focus on looking good on paper undermined any real trust. Frequent layoffs and job insecurity: Multiple rounds of layoffs created constant uncertainty. Remaining employees were expected to absorb significantly more work with fewer resources and little recognition or support. Heavy favoritism toward offshoring and lower cost international employees: Upper management strongly preferred hiring or retaining talent in countries with significantly lower cost of living because their lower salaries made departmental budgets and headcount metrics look better on paper. This resulted in U.S. based employees being disproportionately targeted in layoffs or overlooked for retention/promotion.

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