we lost a lot of good people during pandemic, it's taken time to reboot from the ground up, but for the most part it's a good place to be these days as a new engineer. Those who don't stay mostly trade up to new positions
Svantaggi
I really don't have any cons. Our job is secure and they treat me and my engineers like humans, better, humans they want to invest in and see succeed.
Risposta di Veeam Software
4y
Thank you for your feedback - we take your claims seriously and have communicated them with the Customer Success department. We would like to clarify that a quota increase of 100% has never occurred before. Additionally, we questioned our managers and there has been no pressure or blackmail for taking breaks - we believe intermittent breaks are necessary for mental wellness and productivity.
When our CSRs hit their targets there are incentives including promotions and monetary rewards - during our annual ACR, we ensure our employees are well compensated based on factors like performance and leadership potential. Do please share this feedback with your direct manager and HRBP, and we will do our best to directly address your concerns.
Great work life balance. Working with some of the smartest people I've ever worked with.
Svantaggi
Growing pains of acquiring more companies.
Risposta di Veeam Software
1w
Thank you for sharing this! We're really glad to hear you're enjoying the work-life balance and that the caliber of your colleagues has been a standout - that's something we hear often and are proud of.
Growth through acquisitions does come with its challenges, and we're working hard to make those transitions as smooth as possible for our teams. We appreciate your patience and continued contributions!
Where to begin?
- Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue.
- These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off.
- My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had.
- Veeam is trying to cut costs anywhere they can, all while making record profits
- Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team
- US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices.
- Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.
Risposta di Veeam Software
2d
Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note.
We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted.
We wish you all the best in what comes next.