HR is simply broken. When you interview a candidate for employment and THEY tell you how bad the recruitment process is, that’s a terrible reflection on the company. With all the delays in hiring due to outdated processes and bureaucracy, candidates move on and you lose a potentially great employee. With all the problems, the new HR VP decided to focus on flexible PTO - the only purpose of that is to save the company money on the bottom line by not paying out accrued leave time. Any time taken off is HEAVILY micromanaged, so while it looks like a recruitment benefit, sadly that is not the truth.