Vantaggi
Overall it's a good place to work at. I enjoyed my work, my team and clients! My manager and team lead were awesome! Great work life balance because schedule is limited to 40 hours a week, affordable Medical HDHP employee only premium, HSA employer contribution for employee coverage, management is open minded to new ideas and suggestions for better processes, Christmas company party, training, team lead will step in to help when you're overwhelmed, you will learn a lot because every client is setup differently as there's customized solutions. Benefits start 1st of month after hire date. No micromanaging as you'll be trusted with your assigned accounts. You can ask all the questions you need to ask to be successful at your job. If you schedule PTO, your teammates will cover for you while you're out. Gym is across the street.
Svantaggi
You don't accrue PTO for the first 90 days. The bonus program is based on attendance and not on your work performance. If you're late, unable to come to work or have to leave the office unexpectedly, or schedule PTO less than 2 days in advance, then you get a strike every time which lowers your bonus for the quarter. After 3 strikes, you don't get a bonus. They say you have a flexible work schedule but that's false advertising. Every month you're switched back and forth 7:30-4:30 schedule to the 8:00-5:00 schedule. So it's not actually a "flexible" schedule if you don't have the option of what schedule you want to follow. You can't make up any missed time, so it's deducted from PTO bank. No overtime even if you're backed up. Insurance premiums for family coverage is VERY expensive, as they only contribute for the EE Only premium. You only get 9 PTO days the first year. You're not eligible to participate in roth IRA until 1st of the year after you're hired. Company match on the roth IRA doesn't get applied until the following year.