Sr Systems Engineer - Recensione dipendente - Dipendente anonimo presso Verisma Systems

1,0
5 lug 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None worth staying here for.

Svantaggi

I recently had an extremely disappointing experience with Verisma Systems. Despite my efforts to resolve critical issues, their approach had consistently allowed the environment to suffer due to an obsession with ticket status and history. The inept decision-making has directly impacted our ability to provide timely solutions and maintain client satisfaction. They seemed more focused on bureaucratic procedures than on resolving urgent technical issues effectively. The pushback and lack of support have been significant obstacles. Thier approach has been inflexible, leaving little room for practical, real-time problem-solving, which is crucial for maintaining system integrity and client satisfaction. I was lied to, manipulated and finally fired when I asked too many questions. Verisma Systems is a toxic workplace environment that is counterproductive. It prioritizes ticket status and historical accuracy over immediate problem-solving and client satisfaction. This has created a challenging work environment and compromised our ability to provide efficient technical support.

Esplora altre recensioni su Verisma Systems

5,0
30 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You feel valued. Great managers and co workers. Healthy work and home balance.

Svantaggi

Haven’t had any cons thus far. Pretty laid back.

4
1,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The staff were extremely kind and supportive,

Svantaggi

The training was unstructured and mostly consisted of brief one-on-one walkthroughs rather than a clear, hands-on training program. I honestly felt bamboozled because the role was advertised as non-phone, and I took a major pay cut for peace of mind away from calls, only to later find out I would still be required to take back-to-back calls for whoever they were servicing. On top of that, the job description language about completing all duties assigned by leadership made it feel like there was no real option to refuse certain tasks. Compensation was also a major issue, with take-home pay a little less than $1,000 every two weeks after taxes and healthcare deductions, which is not a livable wage in today’s economy. I ultimately left not because of the staff, but because the pay and workload were not worth the stress, and the expectations felt misrepresented from the start; the role should be compensated much closer to $25–$30 per hour given the level of responsibility and educational background required.

2
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