Get bogged down with useless tasks that prevent you from getting paid - Recensione dipendente - Business Account Executive presso Verizon

2,0
9 ago 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good salary, ability to set own appointments and schedule, nice and spacious office with cafe downstairs, good/friendly/dynamic teammates, great rewards for hitting quota ("B2B 100% Club" with fancy lunches or dinners).

Svantaggi

Micro-managing and busy-work interferes with actual job function (acquiring new customers and hitting quota). The systems are awful (it can take 2 hours to process an order for 23 lines). Quota has gone up like crazy even when half of your team did not hit quota last month. Used to be a lot easier to sell: for example, you could offer bill credits to any business. Now, the company charges sales tax on everything, including free phones, so if a customer wants to buy 50 free phones, they pay like $13 each in sales tax, so that "free" deal now costs a business $650. The time you spend doing customer roll-outs (to transition their old phones to our new phones) is wasted because it's not sales-related and there are always tons of problems which end up taking you out of the office for an entire day. There is zero camaraderie between departments, so tech support, customer service, finance, and marketing all get in each other's way and make things worse rather than help the sales teams. Everything is SLOW and it seems like anything you need on a deadline takes even more time to get answered. Customers will absolutely hate you and leave you because three other departments messed up the customer's bill credits and decided a year after the credits were promised that the credits will never be paid out.

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5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Svantaggi

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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