Good place to work if you like call centers. - Recensione dipendente - Customer Financial Service REp presso Verizon

4,0
21 feb 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay at Verizon is very competitive, and the benfits are great if you are full time. Being part-time , I paid $100 out of my pay check every 2 weeks to keep benefits. I worked in "collections", so I took payments over the phone and also called people to let them know their phones would be disconnected after the call if they did not make payment. It truely is a great company to work for, however, I would have much rather been in the Sales at the retail stores rather than in the Call Center. I left for another job where I would not be bored to death in front of the computer. 4 hours a day was killing me, I could have never handled full time.

Svantaggi

Call center environment can be very boring.

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5,0
19 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company, work life balance is great

Svantaggi

Does not compensate enough, over works employees

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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