Job Quality Depends on Manager - Which is rarely a good thing - Recensione dipendente - Retail Sales Representative presso Verizon

2,0
4 mag 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

When I first started it paid very well for retail. I think it still does compared to other retailers. Made good friends.

Svantaggi

Verizon Wireless Retail has a (bad) habitat of hiring/promoting good sales reps. However, this meant that they typically made terrible managers as they had no skills other than being cutthroat and selfish. I worked there for 6 years and had 8 managers (Store and Co-managers). 3 I would consider having decent leadership skills. The rest were insecure, immature and petty. Managers were typically young, never held management positions (let alone had any training or education). The commission when I left made no sense. The finance team would change it every month due to different months having more or fewer customers. Which made little sense since they didn't change how we got a commission. So, you would have one month with a 30% increase to your goal but no way to increase your commission other than being told to "sell more". I took my 5th year and 6th-year commissions and compared the amount I sold with what I got paid. I received 17% less pay for selling within 3% the same amount.

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5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working here gives you the opportunity to grow and build a career

Svantaggi

No complaints about this topic

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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