Good pay bad management - Recensione dipendente - Fios Field Technician presso Verizon

2,0
9 giu 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay and benifits as well as meeting and helping good people.

Svantaggi

Coming to work can be terrible when you are .9. They pick who they want to break and it is usually new faces. Giving the easier jobs to certain techs while leaving others packing up truck to truck with the worst jobs imaginable. Imagine a company giving the same amount of time to a technician for a 14 box install as another technician with a 1 box install with far less work to do. Imagine getting loaded with 10 box installs everyday and told to move all your tools from truck to truck while others in the company get to use the same truck everyday and trash thier truck leaving all the work of organizing/cleaning to someone who borrows thier truck. Thats everyday life at verizon for some and its totally wrong. Intimidation tactics are the usual and the leadership doesn't care as long as thier numbers look good. The nature of the job is unpredictable and most days can be bad if you aren't picking easy jobs to take on. Numbering system is not accurate and hours per dispatch is not accurate with the amount of work given per tech. If you take extra steps to make sure your customer is taken care of you get slammed by management for hpd so it leaves techs rushing just to make numbers rather than make customers want to stay. If you have a good career and are offered better money think about this before leaving what you have. A peace of mind is important and its not just about money if you are miserable while making the money.

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Risposta di Verizon
7y
Thank you for your honest review. We are certainly listening and will do our best to take your feedback into consideration in order to improve. Best, Verizon Careers

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5,0
21 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Man amazing company with great time and benefits. Best PTO a place had to offer

Svantaggi

Really not much upward mobility after getting tech support.

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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