Just Good Enough - Recensione dipendente - Tech Expert presso Verizon

3,0
16 lug 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is competitive early on with quite good benefits. Ability to work from home is awesome, VZW has not off-shored its call centers. Benefits of a monolithic corporation which must avoid lawsuits at all costs mean racism, sexism, and general bigotry are absolutely not tolerated. VZW is quite ethical in its practices. Ultimately the benefits of working at VZW have been just good enough to keep me there.

Svantaggi

You are micromanaged to hit unrealistic metrics. Your pay and shift options are based on a bell curve which inherently means 15% of employees MUST fail to meet targets... it's a quite insidious way to push performance without parallel employee compensation. Monolithic corporation downside is you will simply be a number which generates numbers. Pay stagnates with tenure. Some instability with centers closing, layoffs, and more reliance on cheaper (and worse) independently contracted call centers. The job can cause very high stress and anxiety levels. Pretty significant attrition.

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Risposta di Verizon
6y
We take great pride in our benefits and culture, so thank you for your feedback. We appreciate you taking the time to share your insights with us.

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5,0
21 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Man amazing company with great time and benefits. Best PTO a place had to offer

Svantaggi

Really not much upward mobility after getting tech support.

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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