Overall, a decent job - Recensione dipendente - Directory Assistance Operator presso Verizon

3,0
11 ott 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Overall, the benefits are great. They provide full medical, dental, and vision for my entire family at absolutey no cost to me. SInce the center is open 24x7, once you gain enough seniority, the schedules are very flexible. The pay is decent for only requiring a high-school diploma. You start out low, but if you stick with it and put your time in, you can easily make 35k-40k yearly (depending on overtime).

Svantaggi

The first few years are horrible. Scheduling is based on seniority so you pretty much have to work the crap hours and every weekend for years. The supervisors are not all on the same page. What is acceptable for one is not acceptable for another. There is a lot of favoritism. There is pretty much forced overtime every summer of a mandatory 6 day work schedule. Also, there is almost no room for advancement for the company in this area. If you wanted to move up in the company, look to move outside of the state. The union is really weak so not much gets accomplished on that end. The office has a lot of gossip-mongers, also.

Esplora altre recensioni su Verizon

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
Vedi recensioni per: Utile|Valutazione|Data|Tutto