Call Center - Recensione dipendente - Customer Service Representative presso Verizon

3,0
16 nov 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefit package. With medical, dental and tuition reimbursment that starts day one.

Svantaggi

Bid process is unfair. Call monitoring takes points off for silly things. Stressful job and even if you request time off months in advance it stills gets denied.

Esplora altre recensioni su Verizon

5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working here gives you the opportunity to grow and build a career

Svantaggi

No complaints about this topic

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
Vedi recensioni per: Utile|Valutazione|Data|Tutto