Vantaggi
the employee calling plans are great, you get 50% off all of the plans and most data features. the majority of co-workers are great and well educated, you can always find someone who knows the answer to what you are looking for. you are pretty much empowered to make the best choice to create win-win situtaions. they will cover up to $8000 a year for college if you are going for anything having to do with some part of Verizon Wireless. medical benefits are pretty good too, you can have a baby for $15. they match your 401k up to 6%. oviertime is pretty good, 40-52 hours is time and a half, 53+ hours is double time. if you work on holidays, it's double time and a half.
Svantaggi
In my department, you don't have a set schedule. Management tries to build out the schedule a month in advance but it still sometimes makes it difficult to plan events in the future. You can work a closing shift and the next day have to open, also, there are always friday morning meetings which currently are at 7:30 in the morning. prior to the schedule being changed, they were at 6:30 am. Once a quater there is a regional meeting usually held on sundays. if you are scheduled to work on those days, you work from 9 am to 10 pm. sometimes if you do really well at your current position and others don't, you may be held back because they know you will get things done.