Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      Verizon

      Azienda coinvolta

      Recensioni su Verizon

      Great company but STRESS STRESS STRESS STRESS - Recensione dipendente - Customer Service Representative presso Verizon

      4,0
      25 ago 2014
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great benefits, much room for fast advancement , great leadership and support. A lot of time off options. Verizon Is great for entry level , great coworkers too!

      Svantaggi

      STRESS. If you are NOT used to a call center , if you DONT LIKE people, this job is most definitely NOT for you. I stressed myself sick here literally. This job isn't for me lol. Surveys mean everything. If u get an upset customer ( and you will), and they give u a bad survey it kills your performance metrics. Also you can't hang up on stupid customers. You can't hang up when they get REALLY offensive.

      Esplora altre recensioni su Verizon

      4,0
      26 gen 2015
      Associate director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Svantaggi

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di Verizon | Stipendi di Verizon | Benefit di Verizon | Colloqui di Verizon
      Recensioni su VerizonRecensioni per Customer Service Representative presso VerizonRecensione su Verizon