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      Verizon

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      Recensioni su Verizon

      Do You Like Therapy? - Recensione dipendente - Customer Advocate presso Verizon

      1,0
      4 feb 2015
      Customer advocate
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      health care from day 1. time off. phone bill discount. 401k plan. benefits plan.

      Svantaggi

      This job put me into therapy and onto 7 different antidepressants and antianxiety drugs. Management bullies you, and harrasses you constantly. You are verbally abused from customers and management will not do anything for you. They will text you at home about work, and they will text you up to 20 times a day. They do not let you have any personal item on your desk--no photos or anything, because they say it is too distracting. I felt less than human when i worked there. i got physically sick before i walked into that building, that's how much anxiety i got before i would get on with my day, which consisted of getting screamed at for things that werent my fault, and couldn't fix, and then getting yelled at by my manager for not selling that angry customer an overpriced phone case or bluetooth headset.

      Esplora altre recensioni su Verizon

      5,0
      13 mag 2026
      Customer service representative (csr)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Working here gives you the opportunity to grow and build a career

      Svantaggi

      No complaints about this topic

      4,0
      26 gen 2015
      Associate director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Svantaggi

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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      Ricerche correlate: Offerte di lavoro di Verizon | Stipendi di Verizon | Benefit di Verizon | Colloqui di Verizon
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