Used to be great... - Recensione dipendente - Senior Account Management presso Verizon

1,0
20 mag 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Verizon Business used to be great to work for as an account manager. Pay was great. Commission was great. Then they changed.

Svantaggi

Constantly adding more sales requirements while decreasing payouts, stopping paying on upgrades (which you still need to do but now with no pay). The systems are rediculously bad. Transactions which should be simple and quick can take rediculous amounts of time (30 minutes to over an hour) due to slow systems & system errors.insufficient sales support which can take days to put through an order. I have had some great managers. But I've also had the worst Ive ever had....and those horrible managers somehow get promoted. Significant employee dissatification to the point that they know it is a big problem but still have yet to fully address the issues causing said disatistaction.

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Risposta di Verizon
4y
Thank you for sharing your review with us. It is important that every employee is set up for success, so we advise you to file a report to verizonethics.com. We appreciate you taking the time to share your feedback with us, as we are always looking for areas of potential improvement.

Esplora altre recensioni su Verizon

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Svantaggi

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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