I wouldn’t wish this remote job on anyone. - Recensione dipendente - Customer Service Representative (CSR) presso Verizon

1,0
13 giu 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefit package is their biggest selling point for potential employees, it is the only thing they have going for them.

Svantaggi

Everything outside of the benefits! They don’t train properly and forget about asking for extra help. They will pretty much hire anyone fully knowing at least half of the people will not make it through training. This is not an entry level job, I worked customer service for 10+ years with other companies, and never had such a horrible experience than with this company.

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Risposta di Verizon
3y
The stellar benefits are definitely key perks of working at Verizon. Thank you for your additional feedback. We appreciate the insights and are always looking for ways to improve.

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5,0
19 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company, work life balance is great

Svantaggi

Does not compensate enough, over works employees

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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