good but beware - Recensione dipendente - Tech Support presso Verizon

1,0
22 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits and pay scales are in line or little above most companies

Svantaggi

The company is outsourcing all customer service and support overseas. Segments at a time. They may say this position is too badly needed to move. tell that to the 10k just laided off and the rest coming soon. They clearly state the goal is a full move of jobs overseas... so get used to talking to john instead of home americans.

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Risposta di Verizon
2y
We do pride ourselves on our top-notch benefits! We greatly appreciate your feedback, as we are always looking for areas to improve upon.

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5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working here gives you the opportunity to grow and build a career

Svantaggi

No complaints about this topic

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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