Selling, selling, selling - Recensione dipendente - Customer Service Supervisor presso Verizon

2,0
26 set 2008
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay was not bad for the industry. Their compensation is based very much on incentives.

Svantaggi

Selling, selling, selling. That was all they cared about. The goals were many times in direct opposition to each other, for example, "Provide world class service in no more than 2 minutes on each call."

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5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Employee discount Nice uniforms Respectable co-workers

Svantaggi

Sometimes the customers you deal with

4,0
26 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Svantaggi

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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