Once great company on the decline - Recensione dipendente - Manager presso Vertex

2,0
5 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits and employer 401k match with immediate vesting. ESPP with 15% discount. Just don't hold too long as the stock is volatile and recently plunged 50% in 6 months time. Take advantage of 15% discount and sell day after lockup expires. Some great people in the org.

Svantaggi

Yikes. Where to begin. Vertex has rode its "best in class" tax software (O Series) for too long. From slow, clunky processes to 90% of the organization having very little tax knowledge, the company is in a bad position for the future. Recently they made some questionable outside hires that are cheerleading "AI" but the company is still years behind where up and coming competitors are. Again, combined with very little tax knowledge, most senior level meetings result in little execution of their dreams. Most senior leaders operate with "my way or the highway" and top performers burn out. Data security is strongly lacking in many areas, especially with their outsourcing and departments in India and the Philippines. Shocking they pass audits unless auditor is just rubber-stamping. Their recruiting is terrible. Worst I've ever seen. Great candidates fall out of pipeline when it takes 3-4 weeks to followup after each step in the hiring process. Vertex wants to be a big tech company, but doesn't pay anywhere close to one.

Esplora altre recensioni su Vertex

5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great work culture, and fruitful work

Svantaggi

- Random Layoffs, and slow bureaucracy

1,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Able to work remotely was the only benefit I experienced.

Svantaggi

After 18 years as a Vertex employee, my one take away after being laid off is that Vertex always was a reactionary company. Rarely ever was a corporate strategy proactive based upon solid market research. Vertex executives were always chasing the "shiny object", which on several occasions were the subject matter of the latest Geoffrey Moore book. I also observed on many occasions a lack of longterm commitment to any established strategy. Almost as if the company had an Attention Deficent Disorder. Think about it - here is a company that arguably was first to market with a product (automated corporate tax software), with an attractive annuity revenue model (recurring fees for update tax data), great opportunities for cross-sales to existing customers, yet never came close to breaking the billion dollar sales barrier. In fact, the company has remained virtually stagnant in terms of total customer companies for decades. Lastly, the company is simply much too woke for my liking.

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