Vantaggi
- Some of the hardest working and wonderful people I've had the pleasure of working with - Unlimited PTO - Remote flexibility - Decent benefits (healthcare, vision, dental, life insurance, 401(k))
Svantaggi
When I joined in 2021, this company was everything it claimed to be. The culture was strong, and leadership made a conscious effort to uphold its core values: People First, Process Perfection, Empower One Another, and Radical Integrity. It felt like a place where you could grow, be heard, feel supported, and genuinely make an impact. Unfortunately, something changed around 2023. The executive team abandoned these values in favor of profit and optics. People First became profits first. Radical Integrity was replaced with empty promises and performative leadership. Decisions are now made in the dark with no input from the people who will actually be impacted by them, and the once-thriving culture has eroded into a toxic environment of fear, burnout, and disillusionment. If you've read any of the recent reviews, you'll know that a third of the Customer Success department was laid off suddenly and without any warning. As one of those individuals, I want it to be known to whoever reads this review that it was done in the most cold, callous, and insensitive manner I could ever imagine. Executive leadership has truly adopted the mindset of a faceless corporation and speaks in only marketing terms to distract you from the fact that they've lost their long-term plan and are floundering to stay afloat. Whatever perks or shiny benefits catch your eye, or promises of a healthy work culture you might see, understand that they are nothing more than golden handcuffs. If you join, be prepared for the hardship and frustration that will go along with the benefits. The company you think you're signing up for no longer exists.