Disrespectful, Fear-Based and Opressive Company Culture - Recensione dipendente - Customer Service Representative presso Videojet Technologies

1,0
3 feb 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay is acceptable and some benefits are really nice.

Svantaggi

I found the environment of Videojet to be greatly lacking in respect for the dignity of their employees. For example, people would get in trouble for coming back from lunch 2 minutes "late". While punctuality is certainly important in the workplace, to yell at people for being TWO minutes late creates a very negative and oppressive work environment. The company seems to be run using a "fear-based" model. Employee's constant have to justify their workday tasks. This does not create a cooperative or friendly environment. It creates animosity among co-workers and reinforces blaming behavior because no-one wants to own up to any mistake they might have made for fear of loosing their job. However, the most shocking and appalling practice is in regards to how the company speaks about/treats their over-sea's employees. Videojet employs people from other countries and those individuals have "difficult to pronounce names". In order to "solve" the "issue" of having to learn a non-American name, management decides what name they want to give that person and then informs that individual that they are now going to be called by some generic "easy to pounce name". This practice of "re-naming" an individual because some people find the name difficult to pronounce or because there is concern that customers won't want to talk to someone whose name they can't pronounce is utterly appalling and incredibly disrespectful!

Esplora altre recensioni su Videojet Technologies

5,0
13 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Le persone sono motivate a lavorare

Svantaggi

nessun contro dal punto di vista personale

2,0
6 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

“Unlimited “ pto if only you get an approval from your manager, even then they can tell you to cancel your plans because there is “an important meeting”

Svantaggi

Advancement is often discussed but rarely delivered. Throughout my time there, promotions were frequently mentioned as future opportunities, yet in practice there was always a reason to delay or deny them. Even when moving into new roles, salary increases were minimal—typically around 10%—which did not reflect the level of responsibility or contribution. Compensation overall felt uncompetitive. I am aware of colleagues who needed to take on additional work to meet basic expenses, while leadership incentives and bonuses remained strong. This created a noticeable disconnect between employee experience and management priorities. One of the most disappointing aspects was the lack of internal growth opportunities. Instead of promoting employees who already understand the business and its operations, the company often chose to hire externally. This made it difficult to see a clear long-term career path within the organization. Additionally, there seemed to be little focus on employee retention or feedback. Since leaving, I have joined a competitor who recognized and valued my experience at Videojet, offering significantly better compensation—nearly double—and stronger growth opportunities. My background and understanding of the industry have allowed me to make an immediate impact in my new role. Notably, no exit interview or feedback process was conducted when I left, which reinforced my impression that employee perspectives are not a priority for the company. Leaving was ultimately the right decision

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