STAY AWAY!!! - Recensione dipendente - Collector I presso Virtual BOA

1,0
13 ago 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flex Schedule and the pay is OK.

Svantaggi

Training sucks... The material they teach you in training is the total opposite of what you come across on the work floor. Also there is lack of resources like lack of insurance portals to do your job. Its impossible to meet the quotas. You have to get out your seat every five minutes to get help from other reps because they don't teach you anything. And you stay on the phones for 96% of the accounts and the wait time for calls are ridiculous which hinders you from getting quotas.

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Risposta di Virtual BOA
7y
Thank you for the feedback. We do our best to provide training during in the first five weeks and then offer trainers/leaders to answer additional questions while on the job. The team leaders are also there to help each team meet their goals. Please give us a call at (803) 790.2224 so we can learn more about your situation.

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5,0
28 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible hours, good pay, great teamwork and wonderful HR department

Svantaggi

Training department could use an overhaul but is working to update things.

2,0
20 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's work from home, benefits are decent, hours are flexible

Svantaggi

Recent push for generative AI/LLMs in work flow, productivity expectations are rough, little to no upward movement within the company, constant change in project assignment

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